jebaj Privacy Policy
Your personal information is completely safe with us. Through SSL encryption and strict data protection processes, jebaj ensures the privacy of every user.
jebaj ("we", "our") operates a safe and trusted online betting and casino platform for users in Bangladesh. This Privacy Policy will tell you how we collect your personal information, what purposes we use it for, how long we store it, and under what circumstances we may share it with third parties. By using our platform, you are considered to have given your consent to the terms of this policy.
This policy applies to the https://jebaj.cam website and all pages and services under it. If you disagree with any part of this policy, please refrain from using our services and contact us at [email protected].
What Information We Collect
When registering an account on the jebaj platform, using our services, and carrying out financial transactions, we may collect various types of information. The details are listed below by category:
Identity Information
- Full name and date of birth
- National ID card or passport number
- Mobile number (for bKash / Nagad registration)
- Email address
- Current address
Financial Information
- Payment method details (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal history
- Transaction amounts and times
- Bank account information (where applicable)
Usage Information
- Login time and IP address
- Device type and operating system
- Browser information and cookie data
- Page visit history and session duration
Gaming Activity
- Betting history and results
- Preferred game categories
- Bonus and promotion usage records
- VIP level progress
Purposes of Data Use
jebaj uses your information only for lawful and necessary purposes. The main purposes for which we process data are set out in detail below:
Account and Service Management
Your information is used to create, verify, and manage your account, and to deliver all platform services without interruption. This includes login authentication, password recovery, and account security.
Financial Transaction Processing
Financial information is used to complete deposit and withdrawal processes securely and to prevent fraud. All transaction records for minimum deposits of ৳500 and minimum withdrawals of ৳1,000 are kept.
Identity Verification and KYC
Identity verification is carried out to ensure responsible gaming and to prevent access by minors (under 21). This process follows internationally recognised Know Your Customer (KYC) standards.
Customer Support and Communication
Your contact information is used to resolve your issues through our 24/7 live chat and email support service, and to keep you informed about important platform updates.
Service Improvement and Analytics
Anonymous statistics and analytical data are used to improve platform performance and enrich the user experience. This data does not directly identify any individual.
Cookies and Tracking
The jebaj website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of our site.
Essential Cookies
These cookies are essential for the basic operation of the platform. They are used to maintain login sessions and for security verification. These cookies cannot be disabled.
Analytics Cookies
These cookies are used to understand how users interact with the platform. This information helps improve service quality and the data remains anonymous.
Preference Cookies
These cookies are used to remember your language preference and other personal settings. They can be disabled from your browser settings.
You can control cookies at any time by changing your browser settings. However, disabling some cookies may limit the functionality of the platform.
Sharing Information with Third Parties
jebaj never sells your personal information. However, information may be shared with specific third parties in the following limited circumstances:
Service Provider Partners
We may work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer support services. These partners may only process information in accordance with jebaj's instructions, and strict confidentiality agreements are in place with them.
Legal Obligations
We may be legally required to disclose information in response to lawful demands from competent authorities, court orders, or investigations by regulatory bodies. Any such disclosure will always be kept to the minimum necessary.
Fraud and Abuse Prevention
Information may be provided to relevant authorities with the aim of preventing money laundering, fraud, or other illegal activities. This is necessary to ensure the safety of all our users.
Data Security Measures
jebaj follows industry-standard technology and practices to protect your information. The key components of our security system are outlined below:
SSL Encryption
All data transmissions are protected by 256-bit SSL/TLS encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems remain continuously active.
Access Control
Only authorised staff can access user information.
Regular Audits
Security measures are regularly reviewed and upgraded.
Although we strive to ensure the highest level of security, it is not possible to guarantee 100% security for data transmitted over the internet. You should also remain cautious — use a strong password and do not share your login details with anyone.
Data Retention Period
jebaj retains your information only for as long as necessary. The following policy is followed in determining retention periods:
Active Account Data
All relevant information will be retained for as long as your account remains active. If you request account closure, your information will be deleted or anonymised within 30 days of the service ending.
Financial and Transaction Records
To comply with legal obligations and anti-money laundering regulations, financial transaction records may be retained for a specified period even after account closure.
Right to Erasure
You may request the deletion of your personal information beyond what is required by legal obligation. Such requests can be made by emailing [email protected]. Requests will be processed within 30 business days of receipt.
Your Rights
As a user of the jebaj platform, you have the following rights over your own personal information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it. This request can be made through the support team.
Right to Rectification
If there is any inaccuracy or incompleteness in your stored information, you may request that it be corrected. This can be done through account settings or via support.
Right to Object to Processing
You may object to marketing communications or certain data processing activities. Where applicable, we will stop processing your information.
Right to Data Portability
You have the right to receive your information in a structured, commonly used format. Send this request to [email protected].
Protection of Minors
jebaj's services are intended solely for those aged 21 or over. We do not knowingly collect information from anyone under the age of 21. Age is verified during the registration process, and if any account holder is found to be below this age limit, that account will be closed immediately and the associated information will be deleted.
If you suspect that a minor has registered on our platform, please notify us immediately at [email protected]. For more information on responsible gaming, visit our Responsible Gaming page.
Policy Changes and Updates
jebaj reserves the right to amend or update this Privacy Policy at any time. Users will be notified of any significant changes through the following methods:
Change Notification
- Via a visible notice on the website
- By sending an update to your registered email address
- By displaying a notification when you log in to the platform
Continuing to use the platform after a revised policy is published will be considered as your agreement to the new policy. Please visit this page regularly to stay informed about the latest version.
Privacy Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our data protection team is available 24 hours a day, 7 days a week, in accordance with Bangladesh Standard Time (BST, UTC+6).
Send any formal request regarding your data rights by email. Write "Privacy Policy — Request" in the subject line of your request and send it from your registered email address.
We take every request seriously and aim to respond as quickly as possible. Complex requests may take up to 30 business days.
Contact Information
Formal requests: up to 30 business days
For more information, visit our FAQ and Responsible Gaming pages.